INSTRUCTIONAL & LEARNING design.
DESIGNED to be used.
Program design. RTO course build. Capability frameworks that hold under operational load — built around what your people need to do, not just what they need to know.
DESIGNED to work.
Most instructional design treats learning as content production. We treat it as behaviour change. Every project starts with the operational outcome and works back to the artefacts that get you there.
Josh exemplifies best practice in training design within the rail and resource sectors.
WHAT we build.
Nine practice areas. Two engagement models. Designed for industry and for RTOs — under the right scope for the work.
COMPETENCY frameworks.
Role-based capability matrices tied to operational outcomes.
Read more → // 03PROGRAM design.
Accredited and non-accredited models. Same principles.
Read more → // 04TARGETED builds.
Training from incidents, audits, investigations, and policy updates.
Read more → // 05PSYCHOSOCIAL training.
Bespoke to your workplace, your risks, your controls.
Read more → // 06RTO course build.
TAS, mapping, validation, audit-ready documentation.
Read more → // 07ONBOARDING that holds.
Site, role, and task-specific design that survives turnover.
Read more → // 08LEARNING resources.
Workbooks, eLearning, video, microlearning, simulation.
Read more → // 09ASSESSMENT & VOC.
Tools and processes that hold up under audit.
Read more → // 10ANY industry.
Real estate to aged care, leadership to safety, business to IT.
Read more →COMPETENCY frameworks.
Role-based capability matrices tied to operational outcomes — built for line managers to actually use.
- Role profiles and capability descriptors
- Progression pathways across levels and roles
- Behavioural anchors at each capability level
- Assessment criteria per capability level
- Integration with existing HR and training systems
- Organisational restructure or new role design
- Capability uplift across a workforce
- Performance management framework overhaul
- Training matrix or progression pathway design
- Linking training to role-specific outcomes
PROGRAM design.
Two models. Same principles. Designed around what your people need to do — not just what they need to know.
ACCREDITED.
Built against units of competency, qualifications, or skill sets from training.gov.au.
- Mapped to elements, performance criteria, and evidence
- Designed for delivery within an RTO's scope
- Aligned to AQF level and assessment requirements
- Audit-ready learning and assessment design
NON-ACCREDITED.
Built to your operational outcomes — your context, your people, your industry.
- Tailored to specific roles, sites, or business units
- Behaviour-anchored learning objectives
- Faster to deploy, fully flexible content design
- Owned by you — your IP, your trainers deliver
FROM finding to training.
Training built to close the specific capability gaps your audit, investigation, or incident response has identified — using your own policies and procedures as the source material.
- Custom non-accredited modules tied to identified gaps
- Policy and procedure translation into trainable behaviour
- Post-investigation and post-incident training responses
- Post-audit corrective action training programs
- Refresher and reinforcement campaigns
- Embedded into your LMS or delivered face-to-face
- Incident — corrective action requires capability uplift
- Investigation — ICAM or other findings need translation
- Audit — regulator or principal contractor identified gap
- TNA — gap analysis output ready for build
- Policy or procedure update — operationalised into training
- Legislative or regulatory change
PSYCHOSOCIAL hazard training.
Bespoke psychosocial hazard training built around your workplace, your risks, and your controls — not generic awareness content that misses the work your people actually do.
- Bespoke awareness modules tied to your psychosocial risk register
- Leader and supervisor training on the 14 psychosocial hazards
- Scenario design grounded in your operational context
- Manager intervention and difficult conversation training
- Reporting pathway and procedure training
- Reinforcement campaigns and refresher content
- Post-investigation response to a psychosocial complaint
- Post-audit corrective action
- Code of Practice rollout or legislative compliance uplift
- Embedded within a broader leadership program
- Targeted intervention for a team, site, or risk area
- Workforce-wide awareness uplift
RTO course build.
Full RTO build capacity. Materials, tools, mapping, and validation processes that hold up under audit.
- Training and Assessment Strategies (TAS)
- Learner guides, workbooks, and delivery materials
- Assessment tools and instruments
- Unit of Competency mapping and evidence matrices
- Assessment validation processes and documentation
- RPL kits and pre-training review tools
- New unit or qualification added to scope
- ASQA audit preparation or remediation
- Continuous improvement and validation cycles
- Outsourced build capacity for in-house teams
- Refresh of dated learning and assessment material
ONBOARDING that holds.
Site, role, and task-specific induction that gets people safe and productive faster. Modular and built to survive high turnover.
- Pre-arrival digital induction packs
- Site, role, and task-specific induction modules
- Buddy and mentor program design
- VOC integration and sign-off pathways
- Multi-site scalable templates
- High-turnover workforces with inconsistent onboarding
- Multi-site rollouts requiring scalable templates
- Contractor and labour-hire induction programs
- Post-merger or restructure onboarding redesign
- Compliance-driven induction overhaul
RESOURCES that get used.
Resources built for the actual delivery context — interactive, scenario-led, and easy for your facilitators and learners to use.
- Learner workbooks and reflection guides
- Articulate Rise and Storyline eLearning modules
- Video-based learning and microlearning
- Facilitator slide decks and visual aids
- Scenario, branching, and simulation design
- SCORM and xAPI packaging, LMS hand-off
- Workbooks and printable learner guides
- eLearning (Articulate Rise, Storyline)
- Video and microlearning libraries
- Blended pathways combining digital and face-to-face
- Facilitator-led delivery packs with slide support
ASSESSMENT that stands.
Assessment tools that meet the principles of validity, reliability, fairness, and sufficiency. Processes that hold up under audit.
- Assessment tools, rubrics, and observation checklists
- Verification of Competency (VOC) frameworks
- Assessment validation processes and reports
- Assessor training packages and moderation tools
- Pre and post-assessment records and reporting
- High-risk work licence (HRWL) assessment design
- VOC programs for contractors or new workers
- RTO assessment validation cycles
- Pre-audit assessment review and gap closure
- Assessor moderation and consistency uplift
ANY industry. ANY qualification.
We build training across very different sectors. The unit code, audience, and regulatory frame change. The discipline of designing for outcomes does not.
Certificates I–IV · Diplomas · Skill Sets · Single Units · Statements of Attainment · Non-accredited programs
QUALIFIED to build.
Formal credentials underpinning every engagement.
Diplomas
- TAE50122Diploma of Vocational Education and Training
- BSB50420Diploma of Leadership and Management
- BSB51319Diploma of Work Health and Safety
- BSB50120Diploma of Business
- Diploma of Property Services (Agency Management)
Certificates
- TAE40122Certificate IV in Training and Assessment
- BSB41419Certificate IV in Work Health and Safety
Specialist Units
DESIGN and implementation.
Josh Smith.Design Lead
Instructional and learning design across accredited and non-accredited builds.
- Program design — accredited and non-accredited
- RTO course build, mapping, and validation
- Assessment, VOC, and audit-ready instruments
- Psychosocial hazard training design
Anthony Karpanos.Implementation Lead
Investigations, fractional advisory, and operational oversight. Former Chief Safety and Risk Officer, VenuesWest.
- WHS and psychosocial investigations (ICAM)
- Fractional safety advisory
- Event and venue safety management
- Post-incident response and corrective action
INDUSTRY & RTOs.
We design and build. We don't deliver. Your trainers, your facilitators, or your RTO does — under the right scope for the work.
NON-ACCREDITED builds.
In-house training, role and site-specific. Leadership, frontline supervisor, critical risk, post-audit, and post-investigation programs. You own the IP. Your trainers deliver. We design and build to your operational outcomes.
ACCREDITED builds.
Training and Assessment Strategies, learner resources, assessment tools, mapping, and validation processes — built to your RTO scope and ASQA-ready. Your trainers and assessors deliver under your scope. We provide audit-ready documentation.
BOOK a call.
BHP rail safety leadership program · 350+ leaders · 9 months.
VenuesWest 14-venue workforce safety oversight · $3.3B asset value.
The quality of the course build directly enabled consistent, high-quality delivery and strong participant outcomes.
— Coral Wallace, Principal Rail Academy, BHP