Privacy Policy
Privacy Policy
Privacy Policy
Effective Date: 10 March 2026
Soteria 360 Pty Ltd trading as Soteria 360 (“Soteria 360”, “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information we collect and hold.
This Privacy Policy explains how we collect, use, disclose and store personal information through our website, our services, our recruitment activities, and our communications with clients, candidates and other contacts.
- Who We Are
Soteria 360 Pty Ltd
Website: soteria360.com.au
Email: hello@soteria360.com.au
Phone: 0435 774 696
- What Personal Information We Collect
Depending on how you interact with us, we may collect personal information such as:
- your name
- email address
- phone number
- company or organisation name
- job title
- information you provide in contact or enquiry forms
- newsletter subscription details
- recruitment information, including your CV, employment history, qualifications, licences, references and other information relevant to employment or contractor opportunities
- vacancy or hiring information submitted by employers or hiring contacts
- records of communications with us
- technical website usage information, including IP address, browser type, device information, pages viewed, referral source and cookie or analytics data
We may also collect other information you choose to provide to us.
- How We Collect Personal Information
We may collect personal information when you:
- complete a form on our website
- contact us by email or phone
- subscribe to our newsletter or marketing updates
- submit your CV or other recruitment-related information
- submit a vacancy or engage us in relation to recruitment services
- interact with us on social media
- browse our website
Where reasonable and practicable, we collect personal information directly from you.
- Why We Collect, Hold, Use and Disclose Personal Information
We may collect, hold, use and disclose personal information for purposes including:
- responding to enquiries and requests
- providing consulting, training, recruitment and related services
- assessing candidates for current or future employment, labour hire or contractor opportunities
- communicating with clients, candidates and website users
- managing relationships with prospective and existing clients
- sending service updates, marketing communications or other promotional material where permitted by law
- maintaining, improving and securing our website, systems and services
- complying with legal and regulatory obligations
- protecting our legal rights and managing operational risk
- Recruitment Information
If you submit a CV or other recruitment-related information to us, you acknowledge that we may use that information to:
- assess your suitability for current and future opportunities
- contact you in relation to roles, projects or contractor engagements
- verify qualifications, licences, work history or references, where appropriate
- disclose relevant information to prospective employers, clients or related service providers where reasonably necessary for recruitment purposes
You should only provide information that is accurate, relevant and up to date. If you provide personal information about another person, such as a referee, you should ensure you are authorised to do so.
- Direct Marketing
We may send you marketing or promotional communications about our services where permitted by law. You can opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us at hello@soteria360.com.au.
- Cookies, Analytics and Website Tracking
Our website may use cookies, analytics tools and similar technologies to:
- understand website traffic and user behaviour
- improve website functionality and user experience
- support website administration, performance and security
- assist with advertising or remarketing, if those tools are used
You can usually manage cookies through your browser settings. If we use non-essential tracking technologies, we may provide additional notice or consent options through the website.
- Disclosure of Personal Information
We may disclose personal information to:
- our employees, contractors and related entities
- IT, hosting, cloud storage, CRM, website, analytics and email service providers
- recruitment clients, employers or hiring organisations
- training or operational partners where relevant to the services being delivered
- professional advisers such as accountants, insurers and legal advisers
- government agencies, regulators, law enforcement bodies, courts or tribunals where required or authorised by law
- Overseas Disclosure
Some of our third-party service providers may store or process personal information outside Australia. Where this occurs, we will take reasonable steps to ensure personal information is handled appropriately.
- Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
These steps may include:
- secure systems and platforms
- restricted access to information
- password protection and user access controls
- secure storage practices
- using reputable third-party service providers
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
- Access and Correction
You may request access to the personal information we hold about you, and you may request correction of inaccurate, out-of-date or incomplete personal information.
To make a request, please contact us using the details set out below. We may need to verify your identity before responding.
- Retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.
- Complaints
If you believe we have mishandled your personal information, you may contact us with the details of your complaint.
We will consider your complaint and respond within a reasonable time.
Privacy Contact:
Email: hello@soteria360.com.au
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.
- Third-Party Links
Our website may contain links to third-party websites, platforms or social media services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
- Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website and will take effect from the date of publication.