Personally Accountable
for Psychosocial
Risk.
Three independent services for the identification, control, and investigation of psychosocial risk. Informed by ISO 45003:2021 and the harmonised work health and safety framework. Delivered nationally, senior-led, every engagement.
Psychosocial
hazard check.
Fifteen questions. Around five minutes. A plain-language read on how your organisation is managing psychosocial risk — measured against the duties you already hold.
Where do you stand?
Enter your details to see your Red / Amber / Green result, a breakdown across all six areas of duty, and the priority actions for your organisation.
The breakdown.
How each area of duty scored.
Turn this into a due-diligence record.
This self-assessment is general information only and is an indicative guide — not legal advice or a formal risk assessment. It does not answer, discharge or transfer the duties held by a person conducting a business or undertaking, or the personal due-diligence duty held by officers under s.27 of the WHS Act. References are to the model Work Health and Safety laws and the model Code of Practice: Managing psychosocial hazards at work; confirm the duties and any approved Code of Practice that apply in your jurisdiction. © Soteria 360.
Equally enforceable.
Psychological and physical health, equal in Australian work health and safety law.
Across Australia, psychological and physical health now sit at equal status under work health and safety law. Most jurisdictions follow the model WHS Act and Regulations, which prescribe identification, assessment, control, and review of psychosocial hazards, supported by the model Code of Practice.
Victoria operates under its own OHS framework, with the 2022 psychological health regulations. The legal mechanics differ between jurisdictions; the duty does not.
ISO 45003:2021 establishes the international standard for the management of psychological health and safety at work. It complements ISO 45001 and is increasingly referenced by boards, insurers, prime contractors, and tender panels as evidence of a defensible management system.
Regulatory enforcement is escalating. Improvement notices, prohibition notices, and enforceable undertakings citing psychosocial hazards — bullying, sexual harassment, excessive workload, exposure to traumatic content, workplace violence — are routine.
If a serious psychosocial complaint were lodged tomorrow, could the organisation demonstrate to the regulator, the insurer, and legal counsel that the hazard had been identified, that reasonably practicable controls were in place, and that the response was procedurally sound?
Where You stand.
Three categories. One question worth answering before someone else does. Organisations operating in the red category are exposed on two fronts at once: worker psychological health, and the work health and safety duties the organisation already holds.
No documented psychosocial risk management system. Hazards are managed reactively through HR. No risk register, no formal hazard identification, no defined complaint or investigation pathway. Due diligence under the applicable WHS or OHS framework cannot be evidenced.
Policies exist but are not integrated with the WHS management system. Some hazards are recognised; controls are inconsistent. Complaint handling occurs but is not procedurally defined. Conformance to ISO 45003 is partial. Defensibility is uncertain.
Documented standard informed by ISO 45003 and the harmonised WHS framework. Live risk register with bow-tie analysis for high-consequence hazards. Defined complaint, disclosure, and investigation pathways. Workforce trained, competence evidenced, reporting cadence in place.
Find out where you stand.
Fifteen questions, around five minutes. The assessment measures your organisation against the four-step risk-management cycle — identify, assess, control, review — plus the consultation duty and officer due diligence under s.27. You receive a Red, Amber or Green result, a breakdown across all six areas of duty, and a personalised report by email. No cost, no obligation.
Three services.
One Coherent Capability.
Independent, sequenced, or held in retainer. Each service stands alone as a complete engagement and addresses a discrete phase of psychosocial risk management.
01.Audit. independent Assessment.
An independent assessment informed by ISO 45003:2021 and the harmonised WHS framework. The output is a defensible baseline: a clause-by-clause conformance position, a prioritised gap register, and a remediation roadmap suitable for board, insurer, and regulator review.
02.System. design & Implementation.
Design and implementation of a psychosocial risk management system informed by ISO 45003:2021, integrated with the existing safety management system. Layered, non-accredited training delivery embedded — with accredited pathways available through our training partner — to ensure workforce, line management, and executive are competent to operate the system.
03.Investigation. icam-Aligned.
Independent investigation of psychosocial complaints, disclosures, and notifiable incidents. Findings are evidence-based and structured to withstand regulator, insurer, and legal scrutiny. Recommendations target the systemic conditions, not solely individual conduct — to reduce both recurrence risk and litigation exposure.
A single service delivered to a defined scope and bounded deliverable.
Audit followed by System, with defined gating between phases. Investigation retained on call-down terms.
Ongoing capacity for governance reporting, regulatory liaison, and pre-positioned investigation readiness.
Investigation mobilised within 48 hours of an incident, complaint, or notifiable event.
Operational depth.
Investigative discipline, delivered nationally. Engagements are led by Anthony or Josh personally — no tiered model in which senior practitioners exit after pitch.
Anthony karpanos.
Anthony leads Soteria 360's psychosocial investigations practice. He was previously Chief Safety and Risk Officer at VenuesWest, where he held executive accountability for psychosocial and physical safety across a portfolio of 14 venues — including HBF Park, Perth HPC, Optus Stadium, RAC Arena, and Arena Joondalup — with a combined asset value of $3.3B and annual patronage of 6.24 million. The portfolio held the WorkSafe Platinum Certificate. Prior experience: law enforcement service with the Australian Border Force and the WA Department of Justice Sheriff's Office.
Joshua smith.
Josh is Soteria 360's Engagement Director and methodology lead. An ICAM Lead Investigator, his expertise in causation analysis underpins the investigation methodology applied across all Investigation engagements, and informs the design rigour of the Audit and System services.
Tell Us Where you're At.
A complaint pending. A regulator showing interest. A workers' compensation claim surfacing concerns. An audit you want to get ahead of. A management system that isn't holding. A governance review on the horizon. Tell us the shape of the work.
One business day. A confidential 30-minute briefing. One scoped next step.
Or call 0439 299 923 if it can't wait.