Personally Accountable
for Psychosocial
Risk.

Three independent services for the identification, control, and governance of psychosocial risk. Informed by ISO 45003:2021 and the harmonised work health and safety framework. Delivered nationally, senior-led, every engagement.

Soteria 360 · Self-Assessment

Psychosocial
hazard check.

Fifteen questions. Around five minutes. A plain-language read on how your organisation is managing psychosocial risk, measured against the duties you already hold.

4
The risk-management cycle: identify, assess, control, review.
+2
Worker consultation, and officer due diligence under s.27.
RAG
A Red, Amber or Green result against the Code of Practice.
Almost there
Your result is ready

Where do you stand?

Enter your details to see your Red / Amber / Green result, a breakdown across all six areas of duty, and the priority actions for your organisation.

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Your result

The breakdown.

How each area of duty scored.

This self-assessment is general information only and is an indicative guide, not legal advice or a formal risk assessment. It supports and evidences the duties held by a person conducting a business or undertaking, and the personal due-diligence duty held by officers under s.27 of the WHS Act, but does not replace or reduce them. Those duties are personal and cannot be delegated. References are to the model Work Health and Safety laws and the model Code of Practice: Managing psychosocial hazards at work; confirm the duties and any approved Code of Practice that apply in your jurisdiction. © Soteria 360.

Soteria 360 · Protecting People · Powering Workforces Restart the check ↺
ISO 45003:2021 Informed Harmonised WHS Framework ICAM Lead Investigators Independent · Senior-Led National Delivery

Equally enforceable.

Psychological and physical health, equal in Australian work health and safety law.

Across Australia, psychological and physical health now sit at equal status under work health and safety law. Most jurisdictions follow the model WHS Act and Regulations, which prescribe identification, assessment, control, and review of psychosocial hazards, supported by the model Code of Practice.

Victoria operates under its own OHS framework, with the 2022 psychological health regulations. The legal mechanics differ between jurisdictions; the duty does not.

ISO 45003:2021 establishes the international standard for the management of psychological health and safety at work. It complements ISO 45001 and is increasingly referenced by boards, insurers, prime contractors, and tender panels as evidence of a defensible management system.

Regulatory enforcement is escalating. Improvement notices, prohibition notices, and enforceable undertakings citing psychosocial hazards, including bullying, sexual harassment, excessive workload, exposure to traumatic content, and workplace violence, are routine.

The Test Of Defensibility

If a serious psychosocial complaint were lodged tomorrow, could the organisation demonstrate to the regulator, the insurer, and legal counsel that the hazard had been identified, that reasonably practicable controls were in place, and that the response was procedurally sound?

Where You stand.

Three categories. One question worth answering before someone else does. Organisations operating in the red category are exposed on two fronts at once: worker psychological health, and the work health and safety duties the organisation already holds.

RED Critical Exposure

No documented psychosocial risk management system. Hazards are managed reactively through HR. No risk register, no formal hazard identification, no defined reporting or escalation pathway. Due diligence under the applicable WHS or OHS framework cannot be evidenced.

AMBER Material Gaps

Policies exist but are not integrated with the WHS management system. Some hazards are recognised; controls are inconsistent. Concerns are handled but the pathway is not defined. Conformance to ISO 45003 is partial. Defensibility is uncertain.

GREEN Defensible

Documented standard informed by ISO 45003 and the harmonised WHS framework. Live risk register with bow-tie analysis for high-consequence hazards. Defined reporting, disclosure, and escalation pathways. Workforce trained, competence evidenced, reporting cadence in place.

The Assessment

Find out where you stand.

Fifteen questions, around five minutes. The assessment measures your organisation against the four-step risk-management cycle: identify, assess, control, review, plus the consultation duty and officer due diligence under s.27. You receive a Red, Amber or Green result, a breakdown across all six areas of duty, and a personalised report by email. No cost, no obligation.

01 A plain-language read on how your psychosocial risk management actually stands, not a sales questionnaire.
02 Measured against the model WHS framework and the Code of Practice: Managing psychosocial hazards at work.
03 A personalised PDF showing where each area of duty sits, what it means, and what's at stake if the gaps aren't addressed.

Three services.
One Coherent Capability.

Independent, sequenced, or held in retainer. Each service stands alone as a complete engagement and addresses a discrete phase of psychosocial risk management.

Service 01

01.Audit. independent Assessment.

An independent assessment informed by ISO 45003:2021 and the harmonised WHS framework. The output is a defensible baseline: a clause-by-clause conformance position, a prioritised gap register, and a remediation roadmap suitable for board, insurer, and regulator review.

// Confidential structured interviews // ISO 45003 conformance matrix // Prioritised gap register // 30/90/180-day remediation roadmap // Board & executive briefing pack
Suited For ISO 45001/45003 certification prep · regulator interest · governance review · post-leadership baseline
Typical Duration Four to eight weeks
Service 02

02.System. design & Implementation.

Design and implementation of a psychosocial risk management system informed by ISO 45003:2021, integrated with the existing safety management system. Layered, non-accredited training delivery embedded, with accredited pathways available through our training partner, to ensure workforce, line management, and executive are competent to operate the system.

// Documented psychosocial standard // Hazard registers + bow-tie libraries // Policy & procedure suite // Layered training program (executive → workforce) // 12-month operating calendar
Suited For Acting on Audit findings · executive teams inheriting unmanaged exposure · responding to insurer or prime contractor requirements
Typical Duration Three to six months
Service 03

03.Governance. officer Due Diligence.

The duty under s.27 is personal to each officer and cannot be delegated. This service builds the record that supports and evidences it: what officers knew, when they knew it, what resources and processes were put in place, and how each of those was verified. Structured for board, insurer, and regulator review.

// s.27 six-step evidence map, officer by officer // Due-diligence record and maintenance protocol // Board and executive reporting pack // Officer briefing session, non-accredited // Verification schedule and reporting cadence
Suited For New officers and directors · board governance review · insurer or prime contractor requirements · post-incident assurance
Typical Duration Four to eight weeks, then held in cadence
Discrete

A single service delivered to a defined scope and bounded deliverable.

Sequenced

Audit followed by System, with defined gating between phases, then Governance to evidence it.

Advisory Retainer

Ongoing capacity for governance reporting, regulatory liaison, and executive advice.

Verification

Periodic re-check against the original baseline, so the record stays current between cycles.

Operational depth.

Senior practitioners, delivered nationally. Engagements are led by Anthony or Josh personally, with no tiered model in which senior practitioners exit after pitch.

Anthony Karpanos, Engagement Lead, Psychosocial Risk at Soteria 360
Engagement Lead · Psychosocial Risk

Anthony karpanos.

Anthony leads Soteria 360's psychosocial risk practice. He was previously Chief Safety and Risk Officer at VenuesWest, where he held executive accountability for psychosocial and physical safety across a portfolio of venues including HBF Park, Perth High Performance Centre, Arena Joondalup, Champion Lakes and the WA Athletics Centre, with a combined asset value of $3.3B and annual patronage of 6.24 million. The portfolio held the WorkSafe Platinum Certificate.

// Former Chief Safety and Risk Officer, VenuesWest // 14 venues · $3.3B asset value · 6.24M patronage // ICAM Lead Investigator // WorkSafe Platinum Certificate holder
Joshua Smith, Engagement Director and ICAM Lead Investigator at Soteria 360
Engagement Director · ICAM Lead Investigator

Joshua smith.

Josh is Soteria 360's Engagement Director and methodology lead. An ICAM Lead Investigator, his expertise in causation analysis informs the design rigour applied across the Audit, System and Governance services, and the way controls are tested against what actually happens in the work.

// ICAM Lead Investigator // Methodology lead, all engagements // Causation analysis & control design // Engagement Director, Soteria 360

Tell Us Where you're At.

A regulator showing interest. A workers' compensation claim surfacing concerns. An audit you want to get ahead of. A management system that isn't holding. A board asking what the officers can actually evidence. A governance review on the horizon. Tell us the shape of the work.

One business day. A confidential 30-minute briefing. One scoped next step.

Or call 0439 299 923 if it can't wait.

Protecting people.
Powering Workforces.

Contact

Anthony Karpanos · Engagement Lead, Psychosocial
Joshua Smith · Engagement Director
0439 299 923
hello@soteria360.com.au

Standards

ISO 45003:2021 Informed · ICAM Methodology
Harmonised WHS & Victorian OHS Frameworks
Soteria 360 · National Delivery