WORKPLACE & PSYCHOSOCIAL
INCIDENT INVESTIGATIONS.
Soteria 360 provides specialist workplace investigation services for high-risk industries globally. All of our consultants are qualified ICAM Lead Investigators with extensive frontline experience across mining, construction, events, venue operations, and government. We specialise in psychosocial hazard incidents, critical workplace events, and complex multi-party investigations — delivering findings that are thorough, procedurally fair, and support genuine improvement.
Psychosocial Incident Investigations
Psychosocial hazards – including work-related stress, harassment, bullying, trauma exposure, and poor workplace relationships – are now recognised as serious workplace health and safety risks under legislation globally. Organisations have a duty of care to identify, assess, and control psychosocial hazards in the same way they manage physical hazards.
When a psychosocial incident occurs, the investigation process must be handled with care, expertise, and procedural fairness. A poorly conducted investigation can cause further harm to the people involved and expose your organisation to significant legal and reputational risk.
Soteria 360’s psychosocial investigations are conducted by specialists with deep expertise in trauma-informed practice, regulatory compliance, and procedurally fair investigation methodology. We work independently, confidentially, and with the wellbeing of all parties at the centre of everything we do.
- Specialist psychosocial hazard investigation and reporting
- Trauma-informed interviewing and evidence gathering
- Independent, confidential and procedurally fair process
- Recommendations aligned with ISO 45003 and local legislation
- Suitable for mining, construction, government, events and venue operators
ICAM Incident Investigations
When a serious incident occurs, the quality of your investigation determines whether you find the real causes or just write a report. Soteria 360 provides specialist workplace investigation services delivered by practitioners who have conducted investigations in some of Australia’s most demanding and complex environments. We don’t send junior staff to your site.
Every investigation is led by a qualified, experienced ICAM Lead Investigator who understands high-risk industry, regulatory obligations, and the human impact of getting it wrong.islation, and industry codes of practice
- Qualified ICAM Lead Investigators across all consultants
- Specialist psychosocial hazard investigation capability
- Event and venue incident investigation experience
- Procedurally fair, independent and confidential process
- Serving high-risk industries globally — mining, construction, events, venues and government
Ready to talk?
Whether you’re responding to a serious incident, managing a workplace complaint, or looking to strengthen your investigation capability.
We’re here to help.
